Frequently Asked Questions

CUSTOMERS FAQS

Klino only service all around Australia right now. We’re venturing internationally by 2026
Yes! We’re partnering with cleaning companies all over Australia to service your cleaning needs.

As a poster of jobs you have the independence of pricing your jobs. Klinos will submit an offer for you to consider until you’re happy to accept.

The safety of your money on deposit is paramount to us. In the event of dissatisfaction with the Klinos work, we suggest you connect with a Klino and internally fix the problem otherwise our team will be with you to sort out your needs.
Your payment to a Klino will be kept safe and secured on our accounts until you’re satisfied to the job then you can release the payment
Klino has a profile with reviews, ratings, and information about their services. You can compare their experience, rates, and feedback from other customers before making a decision.
Klino is an advertising platform that connects customers with cleaners. While we vet and verify the profiles listed on our platform, the agreement is directly between you and the cleaner or company.

KLINO FAQS

Klino can access to a wide range of customers across Australia, have freedom to choose jobs that suit your availability and expertise and a platform to showcase your reviews and ratings to attract more clients.

Klino pay a small subscription fee to advertise your services and respond to job posts. Pricing details are provided on Plans page.

Yes, customers typically expect cleaners to bring your own tools and cleaning products. Be sure to clarify this with the customer when agreeing to terms.

Your payment to a Klino will be kept safe and secured on our accounts until customers are satisfied to the job then they can release the payment and you can get paid.

No, there is no limit. You can respond to as many jobs as you like, as long as you can manage your schedule effectively.

Yes, Klino enables you to message customers through private messages to ask questions and clarify job requirements before confirming offers.